How to Respond to Negative Reviews

Recently a colleague gave a good business tip on responsiveness. Another member of our referral group had contacted him about getting some services done at around 10 PM one night. The next morning around 6 AM he awoke to find that he had not only gotten a response,...

How to Use Social Media

  One thing is certain: social media is here to stay. Whether you’ve dabbled in facebook or twitter already or are finally now considering how to use these sites to grow your business (what took you so long?), this post will answer the most pressing questions business...